Privacy Policy
Outer Rails Financial Technologies Inc. (“Outer Rails,” “we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website and, in the future, when you interact with Ryve, our business software product for accounts receivable workflows, invoicing, payment requests, payment status tracking, and related business operations tools (the “Services”). Note: As of the effective date, our website is in a pre-launch state with no interactive features for user data submission. This policy anticipates future enhancements, such as waitlists, demo requests, subscriptions, customer onboarding, and product use, and will apply when those are implemented.
1) Scope
This Privacy Policy applies to our website, landing pages, and communications related to our Services. It does not apply to third-party websites or services that may be linked from our site.
2) Personal information we collect
We collect personal information in the following ways:
A. Information you provide to us
When interactive features become available (e.g., if you join a waitlist, request a demo, contact us, or subscribe to updates), we may collect:
- Name
- Email address
- Phone number (if you provide it)
- Company/organization and business role (if applicable)
- Any information you include in your message to us
Currently, no such features are available on our site.
B. Information collected automatically (website usage)
When you visit our site, we (or our service providers) may collect:
- IP address
- Device and browser information
- Approximate location (derived from IP, such as city or region level only, and used solely for analytics and security purposes; you may opt out via browser settings where available)
- Pages viewed and interactions (e.g., clicks)
- Referring/exit pages
- Date/time of visit
- Cookies or similar technologies (as described below)
3) How we use personal information
We use personal information to:
- Provide the website and its features
- Respond to inquiries and requests (when available)
- Manage waitlists, demos, and early access lists (when implemented)
- Operate business software features such as invoice workflows, payment requests, customer/vendor records, reminders, approvals, and reporting (when implemented)
- Send service-related communications and updates you request (when available)
- Improve our website, content, and user experience
- Maintain security, prevent abuse, and debug issues
- Comply with legal obligations and enforce our terms
4) Cookies and analytics
We may use cookies and similar technologies to operate and improve our website. These may include:
- Essential cookies (required for basic site functionality)
- Analytics cookies (to understand site traffic and usage, such as through third-party tools like Google Analytics—see their privacy policy at https://policies.google.com/privacy for details)
You can control cookies through your browser settings. Some site features may not work properly if cookies are disabled. For non-essential cookies, we provide an opt-out mechanism on our site (when implemented).
5) How we share personal information
We do not sell your personal information.
We may share personal information with:
- Service providers that help us operate our website, communications, product infrastructure, and payment-related workflows (for example hosting, analytics, email delivery, authentication, accounting integrations, and payment rail providers), who are required to protect it under data processing agreements and use it only to provide services to us
- Legal/regulatory authorities if required to comply with law, a court order, or a lawful request
- Professional advisors (e.g., lawyers, auditors) where necessary for our business
- Business transaction parties in connection with a merger, acquisition, financing, or sale of assets (with appropriate safeguards, including notifying affected users where required by law)
6) Payment information
Ryve is designed to route payment activity through secure third-party payment rails. We do not intend to store full credit card numbers, card verification codes, bank account credentials, or other sensitive payment credentials on our servers. Payment rail providers may collect and process payment information directly according to their own terms and privacy policies.
7) International and cross-border processing
We and our service providers may process or store personal information outside your province/territory or outside Canada, including in the United States. When data is processed in another jurisdiction, it may be subject to that jurisdiction’s laws, such as U.S. federal laws governing data access by authorities.
8) Data retention
We keep personal information only as long as necessary for the purposes described in this policy, including to respond to you, maintain business records, and comply with legal obligations. For example:
- Inquiry and contact data is retained for up to 2 years after resolution (when applicable).
- Website usage data (e.g., analytics) is retained for up to 1 year.
We then delete or anonymize it where reasonable.
9) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10) Your choices and rights
Depending on your location, you may have rights under applicable laws, such as:
- Access to, correction of, or deletion of your personal information, subject to legal exceptions.
- For residents of California (under CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), or other U.S. states with similar laws: opt-out of sharing for targeted advertising, request data portability, or limit use of sensitive data.
You can also unsubscribe from marketing emails at any time using the link in the message (when applicable).
To make a request, use our dedicated web form at privacy-requests.outerrails.com or contact us using the details below. We will respond within the timelines required by law (e.g., 45 days under CCPA).
11) Children’s privacy
Our website is not intended for children. We do not knowingly collect personal information from minors under 13 (or equivalent age under applicable law). If we learn of such collection, we will delete it promptly.
12) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page, update the effective date above, and notify subscribers via email for material changes (when a subscription list is active).
13) Contact us
For questions or requests about this Privacy Policy:
Outer Rails Financial Technologies Inc.
Email: privacy@outerrails.com